WebsiteHQ · Jacksonville, FL
The first website that comes with a warranty.
Your car has one. Your roof has one. Your $40 toaster has one. Now the thing your business actually runs on does too. If your site goes down, gets hacked, or breaks, we fix it on a deadline. And we pay you for the trouble.
48-hour report on your current site ($499 value). No sales call required.
Trusted by 200+ Small Businesses to Keep Their WordPress Sites Fast, Secure and Stree-Free
Who pays when your website breaks?
Right now: you do. You pay a developer to fix it. You eat every sale lost while it’s down. And your host’s “99.9% uptime guarantee” pays you exactly $0.
11,334 new WordPress vulnerabilities were discovered last year.
96% of them in everyday plugins.
(Patchstack, State of WordPress Security 2026)
The question isn’t if something breaks. It’s who’s on the hook when it does.
We flipped it. On our watch, it’s on us.
The WebsiteHQ Website Warranty
What’s covered, in writing:
Site down.
Back online fast — and every hour of downtime earns you a full day of hosting, credited automatically. No claim forms. Ever.
Hacked.
Cleaned and restored within 24 hours — or the cleanup is free and that month is on us.
Broken by an update.
Fixed within 4 business hours of your report — or that month is free.
New critical vulnerability.
Your site is patched or shielded within 24 hours of public disclosure.
Backed in writing. Enterprise hosting from $125/month.
How it Works
Covered in three steps.
1
Free inspection.
We run a 30-point warranty inspection on your current website: speed, security, vulnerabilities, and what’s quietly broken. You get the full report in 48 hours. ($499 value, free.)
2
We fix what’s failing.
Move to our Google Cloud and WP Engine stack. We handle the entire migration for you, free, zero downtime, usually within a week.
3
You’re covered.
From day one, your website carries the only warranty in the industry. Something breaks? We fix it on a deadline and credit you automatically.
Jeane Sumner, Founder: “Why we put a warranty on websites.”
“She will respond to me on Thanksgiving Day at 7am if my WordPress site is down for any reason. She’s someone you want in your corner.”
Julie Chenell
Online Growth Strategist
“Our site got hacked on a Saturday night. It took four days and no reply from our designer. When we switched to WebsiteHQ, Jeane’s team migrated and fixed everything in a day plus set up real security. That was eight months ago — zero issues since.
Bryan Soule
Marketing Manager, eMed Sports Group
“The team at Website HQ has done a tremendous job keeping our website safe and secure. They implemented improvements that turned our site profitable.” Barbara Bredehoeft, Owner, Biscottis
Barbara Bredehoeft
Owner, Biscottis
What you’re paying now, just without the warranty.
One bill. One warranty. Starting at $125/month.
Includes $1,500+/year in premium plugin licenses while you’re covered.
What the warranty doesn’t cover.
We’d rather tell you now than surprise you later. The warranty doesn’t cover:
Changes you (or someone you hire) make directly to the site yourself.
Third-party services we don't control: your email platform, payment processor, or booking tools.
Websites not hosted on our stack. Coverage starts when your site moves to us. We migrate you free.
The full terms are one page, in plain English, and you’ll see them before you pay a dollar.
Frequently Asked Questions
Your questions, answered
Am I locked into a contract?
No. Month to month. You own your site, your domain, and your content from day one. In writing. If you ever leave, we migrate you out free within 48 hours.
What does $125/month actually include?
Enterprise hosting on Google Cloud through WP Engine, daily on- and offsite backups, firewall and malware protection, 24-hour critical patching, $1,500+/year in premium plugin licenses, and the warranty on all of it. See our Site Care Club plans.
What's the catch?
Honestly: we fireproofed the house before we insured it. Enterprise infrastructure, daily backups, 24-hour patching, and humans watching means we almost never pay out. That’s why we can put it in writing. Nobody else will.
My site was built by someone else. Can it be covered?
That’s exactly what the free inspection is for. We audit your current site, show you what needs fixing, and tell you straight whether it qualifies. Most sites do after onboarding.
How do payouts work? Do I file a claim?
Never. Credits apply automatically. If your site is down an hour, a day of hosting is credited before you even email us. Miss a deadline and that month is free, applied to your next bill.
What if it's not a fit?
Every plan has a 30-day satisfaction guarantee. If we’re not the right home for your site, we’ll help you move on cleanly.
Done with website drama?
If your site went down tonight, who fixes it?
Find out if your website qualifies for a warranty.
Free 30-point inspection of your current site. Report in 48 hours. No sales call required.
Prefer to talk to a human? Text or call (904) 239-8401.