Let’s talk before you sign up.

A 30-minute call. We meet, we look at what your site and email are doing, you tell us what has been driving you nuts, and we pick the right plan together. No pressure, no slides. 

Pick a time below →

Why we do the call

We could put a checkout button next to each plan and let the internet decide. Most maintenance companies do. We don't, because the right plan depends on things a checkout page cannot ask: how your site is set up today, what has actually been breaking, where your email lives (more on that in a second), and what you want the site doing in the next six months.

So we meet first. Thirty minutes. You leave with a clear next step, whether that's a plan we start that week, a referral to someone better suited, or a “let's wait until X is settled.” All three are fine outcomes.

What we'll cover

A loose agenda. Skipping any of it is fine.

  • The story so far. What you have, who built it, what has been working and what has not. Short version, just enough to get us oriented.
  • Your site and email setup. We look at your hosting and your domain, and we ask where your email runs. We don't host email (we recommend Google Workspace), and we want to know up front so a website issue never takes your inbox down with it.
  • What's been frustrating. The thing you wish you could stop thinking about. We get specific. Usually the most useful five minutes of the call.
  • Which plan fits. Covered, Managed, or Mission-Critical. We do this part out loud so you know exactly why we are pointing you at one tier and not another.
  • What happens next. If we are a fit, we tell you what onboarding looks like and what we need from you. If we are not, we say so and point you to who is.
Jeane Sumner of Website HQ

Who you will meet

Jeane (sounds like Genie) Sumner, owner of Website HQ. She runs every discovery call herself. If you sign up, she stays on as your point of contact. No bait-and-switch to a junior account manager.

Pick a time

A 30-minute Zoom call. We will send a calendar invite with the link as soon as you pick a time.

What if I just want to sign up?

The call is the fastest path: most people walk out with their plan started the same week. If you are set on skipping it, email jeane@websitehq.com and we will make it work.