HomeSite Care Club
SCCWordPress Care Plans
Join the Site Care Club
You didn’t start your business to babysit a website. We did. One team hosts, secures, updates and looks after your WordPress site, so it stays handled and you get back to the work you started your business to do.
“It is such a relief to know my website maintenance and security is covered.”
“Now when something needs updating, I just send them a message and it's done.”
“...I literally got three days of my month back.”
“...Jeane's team migrated and fixed everything in a day plus set up real security.”
“She saves me countless hours, allowing me to focus on what I do best!”
T-8Sound Familiar?
You became the website person
Transmission Received
“I’m an office manager, not an IT person. But somehow I became the ‘website person’ on top of everything else. WebsiteHQ took that completely off my plate. Now when something needs updating, I just send them a message and it’s done.”
Caution and Warning PanelFlight: Your Website
- C-1
You somehow became the “website person” on top of your actual job.
- C-2
Something breaks, you email whoever built it, and you wait. And wait.
- C-3
You’re paying for hosting, plugins, and tools you don’t fully understand.
- C-4
You found out the site was down (or hacked) from a customer, not a tool.
- C-5
Every “quick change” turns into an afternoon you didn’t have.
If you’re nodding at more than one of these, the Club is for you.See the Plans
T-7Pick Your Level of Care
Three plans, one full care stack
Every plan includes the full care stack. You pay more only when you want more hands-on help, never to keep your site safe.
Plans start at $125 a month, and every one comes with a 30-day risk-free guarantee.
Mission Tier 1
Covered
$125a month
Your site stays secure, updated, and backed up. The basics, genuinely covered.
For owners who rarely log in and want the site handled and safe.
- Managed WordPress hosting, security, and daily backups
- Updates run and tested before they go live
- Hack recovery if the worst happens
- Two quick fixes a month
- One-business-day response from a real person
Mission Tier 2
Managed
$349a month
Hands-on management, monthly hours, and a quarterly strategy call as you grow.
For owners who want a partner improving the site.
- Everything in Covered
- Unlimited quick fixes
- 2 hours of project and design work a month
- Extra hours in Flex Packs at 10% off
- A quarterly strategy call
Mission Tier 3
Mission-Critical
$695a month
For the site your business runs on. Top priority and a monthly strategy call.
For owners whose revenue depends on the site staying up.
- Everything in Managed
- Top priority, front of the queue
- 6 hours of project and design work a month
- Extra hours in Flex Packs at 20% off
- A monthly strategy call
What’s a Flex Pack?
A Flex Pack is a block of project hours at a discount, for the months you need extra help. Your discount grows with your plan.
Billing
Every plan runs month to month, and annual billing comes with two months free. Compare the plans side by side, or read the guarantee.
T-6Every Plan Includes
The full care stack, on every plan
All 18 of these come with every plan, Covered included. Monitoring software checks on your site 24/7, and if it ever goes down, the alert comes to us.
Your site stays online
- Managed WordPress hosting
- 24/7 monitoring
- 99.99% uptime target
- Cloudflare firewall and CDN
- Caching and page-speed work
- DNS management
Your site stays safe
- Free SSL
- Daily security scans
- Security audit and hardening
- Hack recovery and malware cleanup
- Daily backup plus a second cloud backup
- Free restore and recovery
Your site stays cared for
- Core, theme, and plugin updates
- Image and database optimization
- A staging environment
- Private Site Care Club community
- White-glove migration
- 30-day satisfaction guarantee
T-5Compare Our Plans
What changes by level
The care stack is the same on all three. These six lines are everything that changes.
| Flight Data by Plan | Covered | Most PopularManaged | Mission-Critical |
|---|---|---|---|
| Quick fixesSmall Changes, 15 to 30 Minutes | 2 a month | Unlimited | Unlimited, top priority |
| Project and design hours | None | 2 hours a month | 6 hours a month |
| Extra hoursFlex Pack Discount | Standard rate | 10% off | 20% off |
| Response | One business day | One business day or less | One business day, front of the queue |
| Strategy call | None | Quarterly | Monthly |
| Investment | $125a month | $349a month | $695a month |
| Choose Covered | Choose Managed | Choose Mission-Critical |
Not sure which one fits?Book a free discovery call
T-4Two Kinds of Help
Quick fixes and projects, kept apart
So you always know what’s included before we start. Not sure which one your request is? Ask, and we’ll tell you.
Quick fixes
The small stuff: swap a photo, update your hours, fix a broken link, add a page to the menu, or ask whether a plugin warning matters.
Counts as a Quick Fix
- Text and image swaps
- Plugin settings
- CSS tweaks
- Blog post formatting
- Menu changes
- Coupon updates
- The “is this plugin trying to tell me something?” question
Not a Quick Fix
- Custom code
- Theme rewrites
- Designing or writing a new page from scratch
- Work outside WordPress
Covered includes two a month. Managed and Mission-Critical are unlimited, handled one at a time, and Mission-Critical goes to the front of the line.
Project work
The bigger stuff: a new landing page, a design change across the site, a new feature. It comes out of your monthly hours, and when you need more, you buy a Flex Pack, a block of hours at a discount that grows with your plan.
Project Hours Each MonthPlus Flex Packs
If a request is bigger than a quick fix, we tell you before we start and pull it from your project hours or a Flex Pack.
On response time: we aim for one business day, and we usually beat it. You email a person who knows your site and your name.
T-3Flight Terms
Risk-free, month to month
The same terms on every plan, from $125 a month to $695.
Risk-Free
Satisfaction
Guarantee
The Guarantee
30 days, risk-free
Every plan has a 30-day satisfaction guarantee. If we’re not the right home for your site, we’ll help you move on cleanly.
Billing
Month to month
Every plan runs month to month. Pay yearly instead, and annual billing comes with two months free.
Your Sites
One plan per site
Each plan covers a single site, subdomain, or WordPress install. Mix and match levels, and we keep them all on one invoice.
T-2Transmissions
Owners who handed it off
A few messages from the people whose websites we look after.
MSG 01★★★★★
“I had no idea I was spending almost $900 a month between tools and my own time. I thought I was being smart managing everything myself. WebsiteHQ took over and I literally got three days of my month back. I should have done this a year ago.”
Sandra Torres
Owner and Business Coach, Cake Artista
End of Message
MSG 02★★★★★
“...she’s incredibly reliable, lightning-fast, and always keeps everything running smoothly. She saves me countless hours, allowing me to focus on what I do best!”
Wendy Conklin
Owner, Chair Whimsy
End of Message
T-1Questions
Your questions, answered
Still wondering about something? Ask on your free call.
What’s the difference between the Site Care Club and a hosting company?
Hosting companies provide a server. They don’t monitor your specific site, update your plugins, fix broken things, or respond when your site goes down. The Site Care Club is active, hands-on management of your site.
How many sites does my plan cover?
One. Each plan covers a single site, subdomain, or WordPress install. If you have three sites, you’ll need three plans. You can mix and match levels (a Covered plan for the brochure site, a Managed plan for the one that books leads), and we keep them all on one invoice.
Do you host my email?
No, we host your website only. If your email runs on your web hosting account, we’ll help you move it to Google Workspace (our preference), Microsoft 365, or another provider during onboarding. Keeping email off the website host saves bandwidth, protects your domain’s sending reputation, and means a website outage never takes your inbox down with it.
Do you work on WordPress Multisite networks?
Yes. Each site in the network needs its own plan, and we treat each subsite as its own care plan, just as we would if they lived on separate domains.
Do I have to move my hosting to Website HQ?
Not necessarily. We prefer to host your site because it lets us work faster and catch issues before they become problems, but we can work with your existing host depending on your plan. If you’re on budget shared hosting (GoDaddy, Bluehost and the like), we’ll talk honestly about whether it’s holding your site back.
What happens after I sign up?
Pick your plan and check out. You’ll get a welcome email right away with a secure way to send us your hosting and WordPress logins. Then we run the white-glove migration, move your site onto our managed hosting, and turn on the full care stack: security, 24/7 monitoring, daily backups, and the rest. On Managed and Mission-Critical, we book your first strategy call once the site is settled in.
Will you only fix things, or will you help me improve my site?
Both. Covered keeps your site safe and running. Managed and Mission-Critical add monthly project hours and a strategy call (quarterly for Managed, monthly for Mission-Critical) where we look at what’s working, what isn’t, and what to ship next.
Does the Site Care Club include SEO?
SEO is a separate add-on service. We start with an SEO audit that gives you a clear growth roadmap: what’s working, what’s holding you back, and what needs to happen to improve your visibility in search and in AI tools like ChatGPT and Perplexity. From there, you can add ongoing SEO management to your Site Care Club.
Do you build and manage online stores?
Not inside a Club plan. Stores have different needs, so we handle WooCommerce and eCommerce work site by site. Tell us what you have and we’ll scope it.
What are the hosting limits for traffic, storage, and bandwidth?
Every plan runs on the same managed WordPress hosting, so resources are the same at all three levels. They comfortably cover a typical small-business or coaching site, and we watch your usage and give you a heads-up long before you outgrow it. No surprise overage bills. Comparing us to a host like WP Engine or Hostinger, and want a specific number? Ask, and we’ll tell you exactly what your site gets.
Can I pay yearly?
Yes. Annual billing comes with two months free.
What if it’s not a fit?
Every plan has a 30-day satisfaction guarantee. If we’re not the right home for your site, we’ll help you move on cleanly.
Done being the website person?
Hand your site to real people who help.
If you’re not sure which level fits, book a quick call. We’ll look at what you’ve got and point you to the right one, and if we’re not the right home for your site, we’ll tell you that too.
