Every plan includes WordPress core, plugin, and theme updates; daily backups; security monitoring and malware removal; uptime monitoring; speed optimization; monthly reports, and 2 hours of content/edit requests.

It's full-service website management — not just “we ran the updates” maintenance.

Not necessarily. We prefer to host your site because it allows us to work faster and catch issues before they become problems. That said, we can work with your existing host depending on your plan. If you're on budget shared hosting (GoDaddy, Bluehost, etc.), we'll have an honest conversation about whether it's holding your site back.

It's built for small business owners, coaches, consultants, nonprofits, and B2B service companies who have a WordPress website and zero desire to manage it themselves. If your website is important to your business but tech is not your thing, this plan was made for you.

However works best for you — email, Basecamp, or text. We keep communication simple and human. You won't be logging into a ticket system and waiting in a queue.

Things like updating text, swapping out images, adding a new page, tweaking a form, or making layout adjustments. If a request falls outside the scope of your plan, we'll tell you upfront and quote it separately — no surprises.

Yes. You'll receive a monthly report that covers what was updated, your site's performance, security status, and uptime. No wondering what you're paying for.

We're on it. Uptime monitoring means we're alerted the moment something goes wrong — often before you even notice. Security scanning and malware removal are built into the plan so you're not starting from scratch if something happens.

2x Daily. And those backups are stored on and off-site, which means if something goes sideways with an update or your server, we can restore your site without losing everything.

SEO is a separate add-on service — and for good reason. Real SEO isn't a checkbox on a maintenance plan. We start with an SEO Audit that gives you a clear growth roadmap: what's working, what's holding you back, and exactly what needs to happen to improve your visibility in both traditional search and AI-powered tools like ChatGPT and Perplexity. From there, you can choose to add ongoing SEO management to your Site Care Club. It's the difference between guessing and having a strategy.

Hosting companies provide a server. That's it. They don't monitor your specific site, update your plugins, fix broken things, or respond when your site goes down. The Site Care Club is active, hands-on management — not just infrastructure.

Once you sign up, we'll get you onboarded within a few business days. We'll need access to your WordPress dashboard and hosting account to get everything set up.

Yes. We don't lock you into long-term contracts. We'd rather earn your business month after month by doing great work.

Nope. We work with existing WordPress sites. If your site needs some TLC before we take it on, we'll let you know what we find and what we recommend.

We're a boutique agency based in Jacksonville, FL. When you work with Website HQ, you're working with a small, experienced team — not getting passed around a help desk.